March 8, 2021

To build patient loyalty health systems turn to personalized outreach

by Gist Healthcare

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Listen Time: 08:25

Traditional health systems are facing an increasingly competitive market, as retailers, payers, and telehealth providers are getting deeper into the care delivery business. Newport News, VA-based Riverside Health System is using patient outreach and care navigation platform Upfront Healthcare to build consumer loyalty and drive patients back to the health system for missed care.